Levy payment & arrears procedure
We have noticed that several payments are received without stand numbers (i.e. xmas, fha, owner, etc.) which make it impossible for us to allocate it to a levy account. Should you receive a hand-delivered letter, telephone call, SMS and/or email requesting payment, even though you have already paid your levy, please contact Geraldine on 011 662 2644 or firstname.lastname@example.org with proof of payment to have these payments allocated to the correct accounts.
The arrears procedure allows for owners to be handed over to attorneys for collection in the same month that the levy is due.
Levies are payable in advance on the 1st of every month. Many residents pay their levies at the end of the month instead of on the 1st resulting in them being in arrears all the time.
Your cooperation in this regard will be highly appreciated.